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GDPR • DPDP Act 2023 • CCPA Compliant

Cookie Policy & Data Transparency

This Cookie Policy explains how PRASUNEX uses cookies, local storage tokens, and related technologies to provide a secure, personalized, and high-performance education platform.

Last Updated: August 31, 2026 • Effective Date: Immediate

Overview & Scope

PRASUNEX (“we”, “us”, or “our”) operates cloud-based educational infrastructure, student portals, management dashboards, and AI cognitive learning services. When you visit or interact with our website (prasunex.com) or connected applications, we place small data files called cookies or use browser local storage mechanisms.

This policy outlines our commitments under the European General Data Protection Regulation (GDPR), the Digital Personal Data Protection Act 2023 (India), the ePrivacy Directive, and the California Consumer Privacy Act (CCPA/CPRA).

Categories of Cookies We Use

We categorize our cookies and data storage items according to their operational purpose and legal basis.

1. Strictly Necessary Cookies

Always Active

Legal Basis

GDPR Art. 6(1)(f) - Legitimate Interest / Essential Service Provision; DPDP Act 2023 Section 4.

These cookies are essential for the operation of the PRASUNEX Education OS and cannot be deactivated in our systems. They are set in response to actions made by you, such as logging in, navigating secure portal workspaces, setting privacy preferences, and maintaining session security.

Cookie / Key NameProviderPurposeLifespanStorage Type
sb-access-tokenSupabase / PrasunexStores encrypted JWT access tokens for secure student, parent, and staff authentication.Session / 1 HourHTTP / LocalStorage
sb-refresh-tokenSupabase / PrasunexEnables automatic session renewal without requiring re-login.30 DaysHTTP / LocalStorage
prasunex_themePrasunex PlatformRemembers user interface theme preference (Dark Mode or Light Mode).Persistent (1 Year)LocalStorage
prasunex_cookie_consent_v1Prasunex PlatformStores your granular cookie consent choices and timestamps for compliance auditing.1 YearLocalStorage
csrf_tokenPrasunex SecurityProtects forms and API endpoints against Cross-Site Request Forgery attacks.SessionCookie

2. Performance & Analytics Cookies

Optional / Consent Required

Legal Basis

GDPR Art. 6(1)(a) - Explicit User Consent; DPDP Act 2023 Section 6.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our platform. They help us know which portal modules are most popular, identify slow-loading pages, and diagnose technical bottlenecks without profiling individual users.

Cookie / Key NameProviderPurposeLifespanStorage Type
_prasunex_analytics_idPrasunex Internal TelemetryAnonymized identifier to track aggregate session metrics and page transition speeds.1 YearCookie
_prasunex_perf_telemetryPrasunex PlatformMeasures sub-50ms API response times and real-time dashboard render latency.SessionSessionStorage

3. Functional & Personalization Cookies

Optional / Consent Required

Legal Basis

GDPR Art. 6(1)(a) - Explicit User Consent.

These cookies enable enhanced functionality and personalization across the PRASUNEX ecosystem, such as preserving real-time conversational context for Prerana AI, regional language preferences, and custom dashboard layout widgets.

Cookie / Key NameProviderPurposeLifespanStorage Type
prerana_session_statePrasunex Prerana AIMaintains conversational thread memory during active AI tutoring and assessment sessions.SessionLocalStorage
prasunex_localePrasunex PlatformStores regional date formats and preferred institutional language localization.1 YearCookie

4. Targeting & Announcement Cookies

Optional / Consent Required

Legal Basis

GDPR Art. 6(1)(a) - Explicit User Consent; CCPA § 1798.120 Opt-Out Rights.

These cookies may be set through our site by institutional partners or webinar hosts. They do not store direct personal information but uniquely identify your browser and internet device to display relevant educational research, webinars, and partner programs.

Cookie / Key NameProviderPurposeLifespanStorage Type
_prasunex_campaign_refPrasunex OutreachTracks institutional referrals from educational conferences and university partnership summits.90 DaysCookie

How to Manage or Revoke Your Consent

You have full autonomy over non-essential cookies. You can change your preferences at any time by clicking the “Manage Cookie Settings” button below or via the “Cookies Settings” link in our website footer.

Additionally, you can control or delete cookies directly through your browser settings:

Google Chrome

Guide

Apple Safari

Guide

Mozilla Firefox

Guide

Microsoft Edge

Guide
Privacy & Compliance Officer

Questions About Our Cookie Practices?

Contact our dedicated Data Protection Officer for any inquiries regarding data protection or cookie policies.

privacy@prasunex.comFull Privacy Policy
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